Protección de datos

Each of the companies that form the GRUPO MANUSA brand are Data Controllers: - MANUSA GEST, SL - CIF B62456389 – Avenida Vía Augusta 85-89, 6th Floor, 08174 Sant Cugat del Vallès (Barcelona). - MANUSA DOOR SYSTEMS, SLU - B61579348 – Avenida Vía 85-89, 6th Floor, 08174 Sant Cugat del Vallès (Barcelona). - PUERTAS FERROFLEX, SLU - CIF B61685350 – Avenida Vía Augusta 85-89, 6th Floor, 08174 Sant Cugat del Vallès (Barcelona). This Privacy Policy applies to all companies belonging to GRUPO MANUSA in Spain (hereinafter collectively “MANUSA” or “GRUPO MANUSA”). We are joint controllers of processing; we collect and manage your personal data for the purposes you have indicated to us and which we will inform you of below. Also part of GRUPO MANUSA are the companies located in Portugal: MANUSA PORTUGAL - SOCIEDADE UNIPESSOAL, LDA; in Brazil: MANUSA DO BRASIL LTDA; in China: MANUSA TAIZHOU INTELLIGENT ACCESS SYSTEMS Co., LTD.; and in Italy: MANUSA ITALIA S.R.L. Data may be transferred among the companies that make up GRUPO MANUSA, as well as to European and international distributors with whom there is a commercial agreement and who provide high standards of guarantees and security in data protection matters. Data subjects may obtain more information about transfers to distributors by contacting: protecciondatos@manusa.com.

The data you have provided to us via a form on our website and the data supplied when purchasing our products and services, which correspond to the following personal data: email, mobile phone, landline, first name, surname(s), date of birth, address, postal code, town/city, province, national identity document number or residence card, sex and nationality. Acceptance of Cookies on MANUSA websites. You will find additional information in our Cookies Policy.

We process your data for the following purposes, the retention periods established, and the limitations regarding the provision of services, described below:

• To manage the Services contracted and to successfully carry out the contractual relationship.
• Failure to accept this purpose will mean that we will not be able to enter into the contract(s) to provide you with the services in which you are interested.
• The personal data provided will be retained while the commercial relationship is maintained.
• To send you information and newsletters about Products and Services

Failure to accept this purpose means that we will not be able to inform you about our news, collections and events. The personal data provided will be retained while the contractual relationship is maintained.

The personal data processed will be communicated to the companies of the GRUPO MANUSA. for internal administrative purposes.

Read and understand your rights. For any questions contact us: GROUP MANUSA:

You can also find information in the Citizens' Guide published by the Spanish Data Protection Agency via the following link: https://www.aepd.es/media/guias/guia-ciudadano.pdf

The rights that assist you regarding the processing of personal data in relation to MANUSA are:

We provide you with all the information about them:

You will have the right to obtain from MANUSA confirmation as to whether or not personal data concerning you are being processed, and the following information: the purposes of the processing; the categories of data being processed; the recipients or categories of recipients to whom the data have been or will be disclosed; where possible, the envisaged retention period for the personal data or, if not possible, the criteria used to determine that period. In such cases, MANUSA will provide you with a copy of the personal data being processed. In addition, when you request it by electronic means, the information will be provided in a commonly used electronic format. You may exercise this right once every six months, unless there is a legitimate reason to request it more than once within that six‑month period. Where requests are manifestly unfounded or excessive, particularly because they are repetitive, MANUSA may charge a fee to cover the administrative costs of responding to the request; such fee will correspond to the actual cost of processing the request. MANUSA will inform you of the actions taken in response to your request within one month (which may be extended by two further months where the request is particularly complex; such extension will be notified to you within the first month). If MANUSA decides not to comply with a request, it will inform you of that decision and will state the reasons for the refusal within one month of receipt of your request. To request the exercise of the right of access, send an email to protecciondatos@manusa.com.

You will have the right to obtain from MANUSA the rectification of inaccurate personal data concerning you. In addition, taking into account the purposes of the processing, you will have the right to have incomplete personal data completed, including by means of an additional statement. To do so, you must indicate in your request which data you are referring to and the correction that we should make; you must also, where appropriate, attach the documentation that justifies the inaccuracy or incomplete nature of the data subject to processing. To request the exercise of the right of rectification, send an email to protecciondatos@manusa.com.

You will have the right to obtain from MANUSA the erasure of your personal data when one of the following circumstances applies: the data are no longer necessary in relation to the purposes for which they were collected or processed; you withdraw your consent and the processing is not based on another legal ground; you object to the processing and there are no overriding legitimate grounds for the processing; the data have been unlawfully processed.

When MANUSA has made the personal data public and is obliged to erase such data, MANUSA, taking into account the available technology and the cost of its implementation, will take reasonable measures, including technical measures, with a view to informing controllers who are processing the personal data of your request to erase any links to, or copies or replications of, those personal data.

The foregoing shall not apply: to exercise the right to freedom of expression and information; to comply with a legal obligation requiring the processing of data, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller; for purposes of scientific or historical research or statistical purposes, to the extent that the right to erasure would render impossible or seriously impair the achievement of those objectives; for the establishment, exercise or defence of legal claims.

To request the exercise of the right to erasure, send an email to protecciondatos@manusa.com.

You will have the right to obtain from MANUSA the restriction of processing of personal data when any of the following conditions are met:
 

1. When you have contested the accuracy of your personal data, for the period that allows MANUSA to verify the accuracy of those data.
2. If you consider that the processing is unlawful and MANUSA has opposed the erasure of the personal data and you request instead the restriction of their use.
3. Where MANUSA no longer needs the personal data for the purposes of the processing, but you need them for the establishment, exercise or defence of legal claims.
4. If you have objected to the processing, while it is verified whether MANUSA's legitimate grounds override yours.

When you have obtained the restriction of processing under this section, you will be informed by MANUSA before that restriction is lifted.

MANUSA will communicate any rectification or erasure of personal data or restriction of processing to each of the recipients to whom the personal data have been disclosed, unless this proves impossible or involves a disproportionate effort. MANUSA will inform the data subject about those recipients, if you request it. To request the exercise of the right to restrict processing, send an email to protecciondatos@manusa.com.

You have the right to receive the personal data concerning you that you have provided to MANUSA, in a structured, commonly used and machine-readable format, and to transmit them to another data controller without MANUSA preventing it, when: the processing is based on consent, and is carried out by automated means. When exercising your right to data portability, you have the right to have the personal data transmitted directly from controller to controller when technically feasible. The exercise of this right shall be without prejudice to the powers granted by the right to erasure. This right to portability shall not apply to processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in MANUSA. The right to portability shall not extend to data that MANUSA has inferred from data directly derived from MANUSA’s use of the services provided. To request the exercise of the right to portability, send an email to protecciondatos@manusa.com.

You have the right to object to the processing of personal data concerning you, at any time, including profiling. If you exercise this right, MANUSA will stop processing your personal data, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims. To request the exercise of the right of rectification, send an email to protecciondatos@manusa.com.

In relation to automated individual decision‑making, including profiling, you have the right not to be subject to a decision based solely on automated processing, including profiling, unless it is necessary for the conclusion or performance of a contract between you and MANUSA; is authorised by law and also provides appropriate measures to safeguard your rights, freedoms and legitimate interests; or is based on your explicit consent. Where it is necessary for the conclusion or performance of a contract and/or is based on consent, MANUSA will take appropriate measures to safeguard your rights, freedoms and legitimate interests, granting you — as a minimum — the right to obtain human intervention from MANUSA, as well as the right to express your point of view and to challenge the decision. To request the exercise of the right to rectification, send an email to protecciondatos@manusa.com Additionally, we inform you that you may contact the Spanish Data Protection Agency for further information about your rights. We also inform you that, where consent has been given for a specific purpose, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal. You are also informed that you may lodge a complaint with the competent supervisory authority for data protection, especially if you have not obtained satisfaction in the exercise of your rights.

Yes, to maximise your experience our website allows you to obtain more information about our company, download content and provide your contact details and other information.

This information is stored on the servers of our software partner HubSpot for the purpose of optimising our marketing activities and improving the quality/positioning of our service on the website, on the legal bases of the consent you have given and our legitimate interest as set out in European data protection law.

HubSpot is a US software company with its headquarters and servers located in Ireland. Contact: HubSpot, Ground Floor, Two Dockland Central, Guild Street, Dublin 1, Ireland. Telephone: +353 1 5187500. 

Through this integrated software solution we cover various aspects of our online marketing. These actions include: management of email communications (newsletters and automated sends to provide downloads), content management (website and blog), reporting (e.g.: traffic sources, access, social networks, etc.), contact management (e.g.: user segmentation and CRM), landing pages and contact forms. 

We also inform you that we may use such data to contact users of our website and to determine which of the services provided by our company are of interest to you.

You can find information about HubSpot's privacy policy at: https://legal.hubspot.com/es/privacy-policy.
More information about the cookies used by HubSpot here: https://knowledge.hubspot.com/es/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser#cookies-de-sistemas-externos.