What to do if a high-speed door fails: causes, solutions and prevention

Industrial high-speed doors are an integral part of the daily operations of many businesses, optimising workflows and ensuring security at access points. Like any mechanical system, high-speed doors can also break down over time if there isn’t any proper preventive maintenance or if an unexpected technical problem occurs.
Below, we explain why faults occur in industrial doors, how they can be resolved and, most importantly, what preventive measures can be implemented to avoid future problems.
Common causes of faults in high-speed doors
High-speed doors are designed to withstand intensive use, but certain factors can impact their performance. Here are some of the most common causes of faults in industrial doors:
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Problems caused by intensive use: constantly opening and closing a high-speed door can lead to faults in the mechanical and electronic components, which may affect its performance over time.
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Accidental impacts: in industrial environments, traffic from vehicles and machinery can cause the door curtain or guides to be struck. This may result in misalignment or even cause the door to jam or become blocked.
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Control system issues: if the high-speed door does not respond correctly to the opening and closing commands, this may be due to possible faults in the control panel, electrical problems or faulty sensors.
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Lack of preventive maintenance: regular inspections help to detect minor wear and tear that may result in breakdowns over time. The components most commonly affected are motor brakes, sensors or door curtains, whose malfunction can increase the risk of a breakdown in industrial doors.
Maintenance: the key to preventing faults in high-speed doors
Arranging preventive maintenance is essential for high-speed doors. Regular inspections can prevent unexpected faults, extend service life, and ensure safe operation. What are the main benefits?
- Prevents operational disruptions: a door that is not regularly inspected can cause operational delays, critical failures at crucial moments, and risks to staff.
- Prevents serious breakdowns: preventive maintenance identifies and rectifies minor issues before they turn into costly or serious breakdowns.
- Ensures optimal performance: it ensures that all systems, such as motors, sensors and guides, operate in optimal condition, reducing daily interruptions or incidents.
- Extends the door’s service life: looking after key components, carrying out regular lubrication and keeping the sensor area clean helps high-speed doors perform more reliably and safely over the long term.
Therefore, failing to carry out preventive maintenance can lead to high repair costs for industrial doors, operational disruptions or safety risks for staff.
Quick solutions for industrial door breakdowns
If your high-speed door stops working, it is important to contact Manusa’s technicians, who will help you take the necessary steps to resolve the issue. Some of the initial checks you can carry on are:
- Check the power supply to ensure that the power is working correctly.
- Check the control panel and the condition of the sensors (they may be blocked by dirt).
- Check that there aren’t any objects obstructing the closing area of the high-speed door that could prevent it from working properly.
In this regard, it is important to remember that repairs or work on the door components to resolve the issue must be carried out by technical professionals.
How to prevent breakdowns in industrial doors
To prevent operational disruptions and other issues, it is essential to count on preventive maintenance on high-speed doors. This involves conducting routine inspections to identify any issues before they develop into more serious concerns. It is recommended to follow a schedule of regular inspections. Additionally, it is crucial to lubricate key components, such as rails, motors and moving parts, to extend the door’s service life and reduce friction. Keeping the sensor area clean is also important, as the build-up of dust and debris can interfere with its proper functioning.
Having a professional preventive maintenance service ensures that inspections and repairs are carried out accurately, minimises downtime and guarantees maximum efficiency of industrial doors.
At Manusa, we specialise in the manufacture, installation and repair of industrial doors. If you need advice or preventive maintenance, please contact us and our team of professionals will help you find the best solution.