Manusa Service
innovating with service vocation
360º integral service to accompany you from the first step to the very last in every project
Services
Maintenance contracts which extend the longevity of automatic doors through preventive inspections. Customised to each client and with assistance priority.
Extensive hourly coverage for customers subscribed to our 24/7 Service in Catalonia. We offer a technician to move and repair any breakdown 24 hours a day, 365 days a year.
Safety inspections of installed automatic doors and formulation of action plans ensuring their correct operation and eliminating possible risks to users.
Original spare parts are always in stock which guarantees a quick and efficient repair.
Qualified staff will attend to any external incident when possible, otherwise they will arrange an onsite technical service to attend any problems.
Experts are at hand throughout the country.
Open to you
360º integral service to accompany you from the first step to the very last in every project
We guarantee a 360º integral service to accompany you from the first step to the very last in every project, until you reach the best solution.
We open our imagination to the future. We help build it thanks to experience we have gathered for over more than 50 years and the trust our customers have in us.
Frequently asked questions about Manusa technical support and maintenance service
Does Manusa offer a maintenance service?
As a leading manufacturer of automatic doors with over 50 years’ experience in the sector, Manusa offers a professional maintenance and technical support service for both automatic doors and access control systems. We provide an outstanding service founded on our stringent quality standards and backed up by maximum guarantees that are capable of satisfying even the most demanding of requirements.
What types of maintenance contract do Manusa offer?
The main advantages of the Manusa Maintenance Service are our contracts tailored to our clients’ needs, whether for Manusa doors or those of other manufacturers. To this end, we can provide various contract modalities that combine different maintenance plans with safety inspections. These contracts offer a personalised telephone service, a notification reception centre operating 24 hours/day, 365 days/year, full inspections compliant with current UNE standards, more general door condition and operation inspections, priority support, and discounts on labour, materials and technical service travel expenses.
What are the advantages of the Manusa Maintenance Service?
The main advantage is that your doors and their components will receive a regular inspection of their overall condition, thereby preventing potential incidents or malfunctions that could reduce their useful life. Furthermore, as the holder of a Manusa Maintenance Service contract you will receive 24‑hour technical support thanks to our optional Express Service available with certain contract modalities, total peace of mind regarding compliance with the latest standards, reduced costs by preventing breakdowns, and an extended useful life for your automatic doors.
Do you have an emergency service?
We have an emergency service for clients who hold a maintenance contract and have selected this additional option. Depending on your geographical location, we can offer our Monday to Sunday “Manusa 24/7 Service” with a maximum technician response time of 6 hours or our “Express Service” with urgent support until 9 p.m. Contact us to find out about the geographical availability in your area.
What is the purpose of an automatic door safety inspection?
The aim of a technical safety audit is to verify an automatic door’s current safety levels and to propose a plan of action to eliminate any risks that could compromise user safety. It also ensures the door complies with standard UNE 85121 and gives the chance to make any adjustments to avoid the need for future corrections due to a lack of maintenance.
Does the Manusa Maintenance Service allow for compliance with any standards?
When Manusa doorsets receive routine maintenance from our Technical Service, the safety of the door is guaranteed throughout its entire life cycle. In addition, they comply with standard UNE 85121, which aims to improve safety in use standards for automatic pedestrian doors through competent maintenance.
How many preventive inspections are included with the Maintenance Service?
In general, the service includes one or two inspections each year depending on the door’s level of pedestrian traffic; however, we can customise the number of inspections to meet each client’s requirements. Our team of experts will give you advice on the best option for your automatic doors.
Do you offer repair services for any brand of doors?
As manufacturers, installers and providers of technical services with over 50 years’ experience, Manusa has an in-depth knowledge of the latest advances in automatic doors, with respect to both technology and standards, which means we offer a maintenance and technical service for any brand of automatic door. We have our own fleet of vehicles fully equipped to resolve any incident promptly and our own technicians located throughout the Iberian peninsula who have been expertly trained at our facilities.
Can we receive technical support 365 days a year?
Manusa has various options available in connection with our Maintenance Service contracts, including technical support 365 days a year subject to geographical availability. Please contact our customer service team for more information.
If you need more information about the customized service you can contact a Comercial
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